SECURITY SCREENING IQ™
De-escalation Fundamentals
A one-module, one-lesson pilot for frontline staff. Practice a calm first response while keeping safety in view.
Systems Detect. Humans Decide. Training Determines Outcomes.
Module 1 · Calm communication and safe positioning
Lesson 1 includes a new male HeyGen security presenter, two teaching cards, one scenario, and two knowledge checks with feedback.
Approximate seat time: 8–10 minutes. This is a pilot preview, not a certification or CEU course.
Video: A new male HeyGen security presenter introduces the lesson. The 25-second video is hosted as a permanent SSIQ app asset.
Sources reviewed: CISA De-escalation Action Guide and OSHA Workplace Violence overview. Review date: September 2026.